PlateWipe Privacy Policy

Last updated: October 21, 2026
Applies to: PlateWipe (Microsoft Store and other channels published by the developer below)

1. Who we are

PlateWipe is developed and published by Huizhou Xiaoma Guohe Culture Technology Co., Ltd.

Support: service@aisoft.wang
Website: https://aisoft.wang

2. Summary

PlateWipe is a local AI image cleanup tool. You open a photo, mark a region, and the app removes watermarks, text overlays or unwanted objects using an AI model that runs entirely on your computer.

Because the app processes images you select, your photos stay on your device throughout. No image is uploaded, cached on our servers, or transmitted anywhere except where Microsoft processes Store purchases as described below.

3. Information processed on your device

3.1 Images you open

When you drag a photo into PlateWipe, the image bytes are decoded and processed in your computer's memory by the bundled AI model. Results are saved only where you choose via the Save dialog.

3.2 Free-plan daily counter

The app stores a small local counter (date and number of images processed on this device) in its user-data folder so the free plan can show "5 images per day". This never leaves your PC and contains no image content.

3.3 License cache

The app caches the result of your Microsoft Store license check locally so Pro status works while offline. No personal data beyond what Microsoft already holds for your account is stored.

4. Information we do not collect on our servers

We do not transmit your images, file names, or usage statistics to servers operated by Huizhou Xiaoma Guohe Culture Technology Co., Ltd. Core features work offline. Network use is limited to Microsoft Store licensing checks and the optional Pro purchase.

5. Microsoft Store and Pro purchases

Store installs and PlateWipe Pro (one-time add-on) are processed by Microsoft under the Microsoft Privacy Statement. The app checks license status on your device. We do not receive your payment card details.

6. Support communications

If you email service@aisoft.wang, we use your message only to provide support.

7. Permissions

The Store package declares desktop capabilities so the app can read image files you choose and save results where you direct. These permissions are not used to upload your images to our servers.

8. Children's privacy

We do not knowingly collect personal information from children through our own online services. Contact us if you believe a child has emailed us personal information.

9. Your choices

Simply close the app when you are done; no account exists to delete. Uninstalling the app removes its local counter and license cache. Manage Pro through your Microsoft account.

10. International users

Processing described here occurs on your device unless you contact us by email or use Microsoft Store services.

11. Changes

We may update this policy and change the date above. Continued use after updates means you accept the revised policy where permitted by law.

12. Contact

Email: service@aisoft.wang
Company: Huizhou Xiaoma Guohe Culture Technology Co., Ltd.